| Store Name | Tsubo Horumon |
|---|---|
| Genre | Yakiniku(Korean Barbeque)/Horumonyaki(Broiled Pluck) |
| Address | 3-7-15, Sakura, Setagaya-ku, Tokyo 156-0053, |
| Phone Number | 0357997907 |
| Business Hour |
Monday, Tuesday, Thursday, Friday: 18:00 - 20:00 (L.O. 19:00) Saturday, Sunday, Holidays: 12:00 - 20:00 (L.O. 19:00) Wednesday: Closed *The hours of operation is during the shortened request period. We will be open on public holidays, the business hours as Saturday and Sunday. |
| Regular Closing Day |
Wed. If Wednesday is a holiday, we will be open. Opening hours and holidays are subject to change, so please check with the store before visiting. |
| Average Price |
Lunch Time：3,500Yen～4,000Yen Dinner Time：3,500Yen～4,000Yen |
| Available Language for Inquiries | Japanese |
・We are a Japanese Yakiniku barbecue restaurant in town, focusing on wagyu hormones and pork hormones that we buy from one source.
・Please feel free to visit us with your family. We hope you enjoy your time with a smile around our delicious meat. We look forward to seeing you soon.
・The owner visited a Yakiniku BBQ restaurant with his family when he was a child, and based on his original experience of the fun, delicious, and happy time he had at the restaurant, he aims to create a Yakiniku BBQ restaurant that families can visit together. The restaurant is loved by local customers in Setagaya.
・The owner believes that if the price per person is too high, people may hesitate to come with their families, so he wants to offer good meat at a reasonable price that people can easily afford. Tsubo Horumon san buys its hormone from a single cow or pig, which allows it to offer good products at low prices. While focusing on hormone, the restaurant also offers a wide selection of meats so that everyone in the family can eat what they want.
・Although the number of customers who reported food allergies was very small, they were wondering if there was anything they could do about food allergies, which are common among children, while operating as a restaurant that welcomes families. When the restaurant came across SmileMenu run by Food Allergy Association of Japan, they agreed with its values. The idea was not to ask restaurants to accommodate food allergies, but to work together to find out what could be done with the current situation. We asked them to start looking for ways to help customers who cannot cross the threshold of a restaurant because of food allergies.
・As of April 2021, we asked them to disclose the allergens they use for the meat "Momi-dare" (marinated sauce) and "Tsuke-dare" (dipping sauce) and for some dishes. They would like to communicate with customers and go through a process of trial and error.
・In the process of kneading the sauce into the hormones and meat, the sauce may splatter and contaminate other seasoning ingredients. Even if you choose no sauce for "Momi-Dare," there is a high possibility that other "Momi-Dare" will adhere to the hormone or meat when they are measured with tongs or by hand. If you have a food allergy constitution that reacts to small amounts, it is difficult to eat those menus in the restaurant. There is a particularly high possibility that ingredients from other "Momi-Dare" will adhere to the "Choice of Momi-Dare(Kneading Sauce) for Hormone: Soy Sauce" and "Choice of Momi-Dare(Kneading Sauce) for Throat cartilage and Kari-Kari: Salt".
・In February 2020, they began taking action against the Covid-19, including temperature checks and wearing masks, in order to make it possible for families to visit the store together. In July 2020, the store was remodeled and all chairs and tables were changed to antibacterial and antiviral specifications.
・They want people to enjoy their meals and time at Tsubo Horumon san regardless of whether they have food allergies or not. Meanwhile, for those of us who are concerned, if we can consult with the restaurant with good manners and moderation, we will be able to encounter a new "delicious and enjoyable" future through such communication.
| Information Disclosure Policy | |
|---|---|
| Will provide information regarding use of allergic specific ingredients. (7 ingredients required for packaged products and 21 ingredients recommended for labeling) | |
| Unused / Removable Allergen Ingredients | Egg(Raw or Soft-boiled) Egg(Full boiled) Dairy Product Peanut Shrimp Buckwheat Crab |
| Situation of Kitchen/Cookware | |
| Whether Allergen Ingredients are used at the same kitchen | Use |
| Cleaning Situation about Cookware | Not washing for each phase of cooking |
| Response Policy for Cleaning Cookware on Demand | Possible to wash if required |
| Cleaning Method | Hand wash |
| Detergent Type | Using a common neutral detergent |
| Employee Understanding | |
| Educating Serving Staff about Food Allergies | Implemented (level to talk about) |
| Educating Cooking Staff about Food Allergies | Implemented (level to talk about) |
| Rules between Serving Staff and Cooking Staff regarding Note such as Food Allergy etc | Having rules (by orally) |
| Self-recognition of Staff's Understanding of Food Allergies | Believe to have general understanding (Interested in FAJ’s service) |
| Bring-in | |
| Allowance about Bring in for Food Allergies | Accept |
| Supplemental Item | |
|
・The kitchen is cleaned and sanitation is well taken care of. Cooking utensils are shared, and the cooking process is not allergen-conscious. When a certain amount of food is collected, it is washed by hand. ・We can accommodate requests for utensil washing based on allergy reports, depending on the time of day. Please be sure to consult with us in advance by phone. If you do not contact us in advance, we will not be able to respond to your request. (If we can confirm your request through an appointment, we will be able to pass it on to the shift supervisor on the day of your visit.) ・The owner handles the meat, and the other items are handled by the employees. SmileMenu allows you to choose the meat sauce you would like to order, and the allergens in the meat sauce will be confirmed and handled by the owner. ・We have been in business for seven years, but we have only had a few food allergy reports, so we are not used to dealing with them. With the release of SmileMenu, we would like to study about food allergies and learn how far we can go to help our customers through communication and trial and error. ・At the time of publishing information on SmileMenu, we did not have many customers with food allergies, so we cannot say that we have a good understanding of the issue, but we would like to learn more. ・We would like to set up an item in the order system to check whether or not food allergies are declared, so that we can check/understand when we receive the order, prepare it, and serve it. ・If you would like to bring your own food or bring your own sauce or salt for the meat, please call us in advance. We would like to accept them depending on the contents. ・In the process of kneading the sauce into the hormones and meat, the sauce may splatter and contaminate other seasoning ingredients. Even if you choose no sauce for "Momi-Dare," there is a high possibility that other "Momi-Dare" will adhere to the hormone or meat when they are measured with tongs or by hand. If you have a food allergy constitution that reacts to small amounts, it is difficult to eat those menus in the restaurant. There is a particularly high possibility that ingredients from other "Momi-Dare" will adhere to the "Choice of Momi-Dare(Kneading Sauce) for Hormone: Soy Sauce" and "Choice of Momi-Dare(Kneading Sauce) for Throat cartilage and Kari-Kari: Salt". |
|
| Dish Name | Possibility of Explaining Alternatives | Supplemental Information | Food Allergen Ingredients | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Egg(Raw or Soft-boiled) | Egg(Full boiled) | Dairy Product | Wheat | Peanut | Shrimp | Buckwheat | Crab | |||
| Choice of Momi-Dare(Kneading Sauce) for Hormone: Soy Sauce | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Choice of Momi-Dare(Kneading Sauce) for Meat: Soy Sauce | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Choice of Momi-Dare(Kneading Sauce): Salt | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Choice of Momi-Dare(Kneading Sauce) for Throat cartilage and Kari-Kari: Salt | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Choice of Momi-Dare(Kneading Sauce): Spicy Miso | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Choice of Momi-Dare(Kneading Sauce): no sauce (available without sauce) | □ | □ | □ | □ | □ | □ | □ | □ | ||
| Dipping sauce : Salt | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Dipping sauce : Soy sauce | □ | □ | □ | ■ | □ | □ | □ | □ | ||
| Dipping sauce : Sweet Soy Sauce (popular among Kids!) | □ | □ | □ | ■ | □ | □ | □ | □ | ||