| Store Name | Suzunoki |
|---|---|
| Genre | Japanese Food |
| Address | HK Shinbashi Building 5F, 2-12-2 Shinbashi, Minato-ku, Tokyo 105-0004 |
| Phone Number | 0335818886 |
| Business Hour |
Monday - Saturday : 17:00-20:00 *The hours of operation will be changed during the emergency declaration. |
| Regular Closing Day |
Sun. We are closed on public holidays. Opening hours and holidays are subject to change, so please check with the store before visiting. |
| Average Price |
Dinner Time：12,000Yen～15,000Yen |
| Available Language for Inquiries | Japanese |
・We would like to show you the beauty of Japanese cuisine, where you can feel the change of dishes and plates with the seasons.
・We aim to provide a relaxed atmosphere in which the dishes are well-prepared and the atmosphere is gentle and unpretentious. Please feel free to visit us.
・The name of the restaurant, Suzunoki, is inspired by the sound of a bell ringing warmly in the pure and dignified air. The owner, a straightforward and gentle woman, welcomes customers.
・While studying various cuisines, the Chef told me that she was fascinated by the beauty of not only the ingredients but also the seasonal decorations, such as hanging scrolls and containers, when she was working at a Japanese restaurant.
・This is a Japanese restaurant that likes to connect with people through meals and deepen human relationships, and is committed to having people enjoy dishes that they find delicious.
・Suzunoki san has been welcoming customers with food allergies since before we introduced her to Food Allergy Association of Japan and she agreed to be featured on SmileMenu, but she is not so used to serving them and would like to learn how to deal with people with food allergies by communicating with them.
・On Smilemenu, we do not indicate allergens for each menu item because Suzunoki san will serve dishes in courses, but they cook with ingredients and basic seasonings, so they are basically aware of allergens for each dish.
・This is a restaurant that will help you feel the joy and pleasure of eating even if you have any food allergies. When consulting about food allergies, we recommend that you do so in a manner that is reasonable for both you and the restaurant. We imagine that you will be able to encounter a wonderful time created by you and the restaurant together.
| Information Disclosure Policy | |
|---|---|
| Can provide alternative dish that does not use allergenic ingredients | |
| Unused / Removable Allergen Ingredients | Egg(Raw or Soft-boiled) Egg(Full boiled) Dairy Product Wheat Peanut Shrimp Buckwheat Crab |
| Situation of Kitchen/Cookware | |
| Whether Allergen Ingredients are used at the same kitchen | Use |
| Cleaning Situation about Cookware | Washing each time |
| Response Policy for Cleaning Cookware on Demand | Possible to wash if required |
| Cleaning Method | Hand wash |
| Detergent Type | Using a common neutral detergent |
| Employee Understanding | |
| Educating Serving Staff about Food Allergies | Implemented (level to talk about) |
| Educating Cooking Staff about Food Allergies | Implemented (level to talk about) |
| Rules between Serving Staff and Cooking Staff regarding Note such as Food Allergy etc | Having rules (by orally) |
| Self-recognition of Staff's Understanding of Food Allergies | Believe to have sufficient understanding (Interested in FAJ’s service) |
| Bring-in | |
| Allowance about Bring in for Food Allergies | Don’t accept |
| Supplemental Item | |
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・Although there is a limit to what we can do, we would like to offer dishes that are tailored to each customer's preference to the extent possible. ・If you have any questions about food allergies, please contact us at least three days in advance (preferably one week in advance). In the case of a last minute request, such as on the day of the event, we may not be able to respond to the food allergy, or we may not be able to provide an alternative, so we may have to reduce the number of items offered. ・In addition to the 28 allergens listed in the Food Labeling Law, if you are allergic to shellfish, please let us know three days in advance. It is safe to say that shellfish will be included depending on the menu of your meal. ・In principle, cooking utensils are cleaned on a frequent basis, but depending on the contents, some utensils may be cleaned on a frequent basis and some may be cleaned all at once. Cutting boards are wiped clean during the operation. ・For materials with strong adhesiveness, such as shrimp, we use a different cutting board. When reporting allergies, please let us know which allergens you are allergic to and what symptoms may occur. We will do our best to accommodate your needs, but please be aware that we may not be able to accept allergies depending on the content. Please contact us first. ・For example, materials such as buckwheat noodles may not be used on the same day, but may be used a few days in advance. If you have any allergic reactions to such circumstances, please consult with us beforehand. Please be aware that it is difficult to take into consideration the possibility of contamination back in time if you do not properly inform us. ・If you need to bring your own tableware, please contact us in advance. ・We have experience in dealing with people with food allergies in the course of cooking and serving food, but not enough to get used to it, so we would like to take the opportunity to communicate and improve our skills through the publication of SmileMenu. ・When it comes to customer service, some of our customers have food allergies, so there is no such thing as being the first to deal with them. However, it is not something we are used to, so we would like to take the opportunity of SmileMenu to learn through communication. ・We share the allergy information with the cook and the customer service staff at the time of the reservation, and the chef will check the allergy information again on the day of the visit. ・We hope to provide dishes that take into consideration allergens that you may not be familiar with to the extent possible. We ask that you refrain from bringing in your own food, out of consideration for other guests. Please consult with us in advance if necessary. |
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